It’s shaping up to be another rough day for America’s airline passengers.
By 11 a.m. Eastern on Friday, more than 860 flights had already been canceled in the U.S., with nearly 2,100 more delayed, according to FlightAware. Some of Friday’s issues could be a result of aircrafts not being in a position to fly their first flights of the morning after cancelations Thursday night.
American Airlines has the most cancelations so far, with almost 190 flights cut, representing 5% of the carrier’s schedule for the day.
The Federal Aviation Administration predicted that thunderstorms could cause further air traffic restrictions from New York to Florida by this afternoon.
Don’t blame the ones who showed up: Pilot shortage driving airline reliability struggles this summer
Are airplane seats too small?: FAA soliciting public comments on minimum dimensions
Summer squeeze for aviation network
Earlier in the pandemic, airlines downsized as people stayed home. But with restrictions lifted, folks this summer are traveling like it’s 2019 again, and carriers say they don’t have enough people on their rosters to fly the schedules they planned.
Record overtime: Delta pilots say this summer has been a strain
Experts say it could take as much as a year for things to normalize.
What you’re entitled to if your flight is canceled
If your flight is canceled and you choose not to travel on a new itinerary, the Department of Transportation requires your airline to give you a refund, even if you purchased a nonrefundable ticket.
In the event of a delay, the rules are a little fuzzier. The DOT says that passengers are entitled to compensation if a “significant” delay occurs, but the department has not yet defined what qualifies as significant.
Airline compensation: What you’re entitled to if your flight is canceled or delayed
That ultimately means, for now, it’s up to individual airlines to decide how and when to compensate passengers whose flights are delayed.
The DOT announced earlier this week that they are planning to clarify those rules, and make them more consumer friendly. On Wednesday, the agency opened a portal for public comments on updates to their cancellation and delay compensation regulations.